Careers
Crafted Escapes is a female-founded company that was launched in 2017 by Annie Chambers. We’ve since grown to a team of 10 curious world travelers. We’re constantly on the go around the world. We seek out the best of the best. We find the hidden gems for our discerning clients.
If you are interested in joining us, check out our open positions below.
Open Positions
*The Client Services Coordinator is a remote, full-time, salaried position
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Responsibilities:
- Work closely with the owner to execute and ensure seamless travel for clients
- Work with a team of 8 advisors to help organize their annual team retreat (and attend it if you want!), as well as monthly webinars with hotels and other travel partners
- Build and organize complex itineraries for clients
- Highly attentive to email and clients, great communication skills required, customer service and problem solving needed
- Handle many aspects of booking arrangements, including flights, hotels, car rentals, tours, and other travel-related services. Will work closely with our destination tour operators.
- Coordinate concierge services like dining reservations, activities, spa appointments, etc. for clients.
- Be able to conduct calls with clients on concierge services, as needed.
- Complete administrative tasks such as maintaining client records, processing , and managing invoices in a timely and organized manner. This doesn’t mean you have to be an accountant- it’s very intuitive software!
- Budget management: ensure client is staying on budget while working with external partners.
Required Skills:- Highly Organized (like, really!) , strong attention to detail, and ability to juggle multiple tasks at a given time
- Strong communication skills
- Very helpful to this position is world travel, you will be talking to clients about their travels and we sell a lot of travel to Europe. Not necessary, but having planned many of your own trips, or traveling extensively will greatly benefit someone in this position.
- Able to learn new tech programs quickly- they’re not complicated but we use a few different systems for client management + itinerary building
- Able to work under pressure and meet deadlines
- Ability to self-start and fully complete a task once delegated
- Previous hospitality, concierge, project management, executive assistant, or customer service experience a plus but not required!
- Willing to work East Coast hours / 1-2 weekend hours as needed to check inboxes
Our new travel advisor training program consists of a 6-week training program that will provide a foundation to start a career in travel planning. We are currently accepting applications for a summer cohort (starting in July) for those who are looking to transition into to a full-time role in the travel industry.
We’re also accepting advisors who are transitioning from other agencies.
This is a remote, independent contractor position; you’ll make your own hours.
We already know you love travel and have a passion for it, and likely are the planner in your family/friend group. This is a good start!
Here are a few other things that make great travel advisors:
- Self-driven and comfortable marketing to a network of potential clients
- Motivated to grow your own book of business with new clients
- Extremely detail oriented and organized
- A sincere focus on providing excellent customer service to clients
- An entrepreneurial spirit to learn new systems and wear many hats
- Must be an active member of the Crafted Escapes team: attend meetings, conferences, retreats, etc.
Please allow 10-15 minutes to complete this application.
