Careers

We have built a team of curious travel professionals who share a passion for crafting personalized experiences on behalf of our clients. If you are interested in joining us, check out our open positions below.

Open Positions

*The Client Services Coordinator is a remote, full-time, salaried position

  • Responsibilities:

    • Work closely with the owner to execute and ensure seamless travel for clients
    • Work with a team of 8 advisors to help organize their annual team retreat (and attend it if you want!), as well as monthly webinars with hotels and other travel partners
    • Build and organize complex itineraries for clients
    • Highly attentive to email and clients, great communication skills required, customer service and problem solving needed
    • Handle many aspects of booking arrangements, including flights, hotels, car rentals, tours, and other travel-related services. Will work closely with our destination tour operators.
    • Coordinate concierge services like dining reservations, activities, spa appointments, etc. for clients.
    • Be able to conduct calls with clients on concierge services, as needed.
    • Complete administrative tasks such as maintaining client records, processing , and managing invoices in a timely and organized manner. This doesn’t mean you have to be an accountant- it’s very intuitive software!
    • Budget management: ensure client is staying on budget while working with external partners.


    Required Skills:

    • Highly Organized (like, really!) , strong attention to detail, and ability to juggle multiple tasks at a given time
    • Strong communication skills
    • Very helpful to this position is world travel, you will be talking to clients about their travels and we sell a lot of travel to Europe. Not necessary, but having planned many of your own trips, or traveling extensively will greatly benefit someone in this position.
    • Able to learn new tech programs quickly- they’re not complicated but we use a few different systems for client management + itinerary building
    • Able to work under pressure and meet deadlines
    • Ability to self-start and fully complete a  task once delegated
    • Previous hospitality, concierge, project management, executive assistant, or customer service experience a plus but not required!
    • Willing to work East Coast hours / 1-2 weekend hours as needed to check inboxes

This is a remote, independent contractor position; you’ll make your own hours. There is no salary, it is a commission-based role.

We are looking for advisors who plan to make a career change. Starting off for the first 6-12 months (ish) part-time as a side hustle is fine, but we want someone who plans to pursue this as your career.

A prospective advisor ideally needs to have a strong personal network of affluent friends, colleagues and family members, who would trust travel planners with their vacations and would ultimately recommend the advisor to others.
For travel advisors who are new or fairly new to selling travel, but are very well traveled and knowledgeable, Crafted Escapes will help you develop strategies for finding and attracting new clients. Our agency also generates qualified lead which we will share with you.

While this is a dream job, it’s also hard work! We’d like to review a business plan with you to see how you’d tackle your first year goals in the business. Please note: you will be able to attend hosted trips and travel conferences once you’ve hit certain sales goals.

You can expect to hear back from me within 3-4 days days if I’m interested in scheduling a virtual interview.

Please allow 10-15 minutes to complete this application.